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Shipping was TOO FAST! |
June 21, 2013 |
Reviewer:
Anonymous Person from ND United States
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Our Fisher & Paykel clothes washer quit a few weeks out of its 6-yr extended warranty, so we attempted DIY repair, with the help of The Samurai Appliance Repair Academy (a forum) and a lot of online research. The first part recommended on the forum was the Water Valve 421177P, so I promptly ordered the part (late Friday night). Later that weekend the guys on the forum also recommended replacing the main controller, so I tried to intercept the first order, to combine the shipping & handling charges, but a phone message didn't help - the part was shipped at about 4 am Monday morning!
The website was easy to use, the followup emails - purchase confirmation, shipping & tracking - were timely, accurate and helpful. F & P parts are not inexpensive, but they had the best prices on the internet, including s&h, and the parts delivered were genuine F & P, and were new inventory. Overall, I was very satisfied with the transaction.
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