How do I return an item?

90 Day Limited Warranty

We warranty all products against manufacturer defects for a period of 90 days. To file a warranty claim, please contact us at 336-464-0093


30 Day Return Policy

All returns must be accompanied by a Return Authorization (RA) number. To obtain an RA number, please contact us at 336-464-0093. Returns only accepted with an RA number. You may initiate a return for an item(s) within 30 days of receipt for a refund of the original payment (minus shipping fees). Refunds will be applied to your account once the item has been received and inspected by our warehouse. The customer is responsible for all shipping fees.

To qualify for a return, the item(s):

  • Must be in resalable condition
  • Must be free from scratches and/or defects
  • Must not have been installed
  • Must not be missing pieces


Restocking Fee

A 15% restocking fee may be charged for the return of electrical or special order parts..


Shipping Damage

If there is damage to the shipping packaging, fully inspect the product before signing any freight delivery receipts. If the product is damaged, you should decline the shipment and contact us at Online Sales for a replacement.


  • ships internationally via Fed Ex and USPS.
  • Please contact us at 336-464-0093 or at for a quote on the shipping cost.
  • We are not responsible for countries additional duties or taxes.
  • Returns: Shipping is to be covered by the buyer.